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ISO Audit at Cadillac Plastic

Companies are returning to varying degrees of normality. We are no exception here at Cadillac Plastic. For us, our interim ISO audit was due, with processes and procedures to be inspected by our certifying body.

Cadillac Plastic currently holds three ISO certificates:

Covid restrictions had seen the temporary suspension of visiting auditors who check the documentation and conduct interviews with staff. In fact, our full re-certification in January 2021 was completed entirely remotely using video meetings and conference calls.

Our Interim ISO Audit

This year, we had initially planned for an in-person audit, welcoming back live auditors to the office. However, remote auditing is still in operation and, in late September, we supplied the auditors with the procedures files and prepared for an intensive 2 day series of meetings to cover all business areas.

Some of you may have called to speak to the accounts team during this period. We thank you for your patience during this time. 

The audits covered all aspects of business from Training and First Aid through to, Collections, Deliveries and Waste Management. We even used video calling to allow the auditor to “Walk-through” the office and warehouse space. This allowed them to see the flow of information and interaction from customer to order to dispatch and invoicing.

We are pleased to report that we have successfully completed the audit retaining our certifications. This was achieved without any non-conformities. You can check our certifications using the SGS Certified Client Directory, which we have linked from the ISO logos on our “About Us” page >>>

If you need copies of our ISO Certificates for your files please speak to your account manager, call the office on 01793 648500, or use the Contact Us page.

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